How to build, maintain, and continuously improve the quality of products and services so as to enhance competitiveness and attract customers is what the General Manager and Management Team of New Toyo (Vietnam) are always dedicated to pursue through innovative ideas.
• Quality products that focus on performance and productivity optimization.
• Flexible pricing with promotional policies and after-sales care services.
• Support and technical improvements and new technology applications that aim to enhance product value and customer experience.
• Flexible returns and warranty policies are in effect.
• Proactive updates on business information through newsletters, websites, and fan pages.

• Timely and prompt services
  • We are mindful of customer satisfaction as a reflection of the hard work and intelligence of the New Toyo (Vietnam) workforce.
  • Timely and prompt actions are essential to increase customer satisfaction, from order placement, processing, and order confirmation.
• Company Ethics Policy
  • Corporate Social Responsibility (CSR): New Toyo (Vietnam) is committed to supporting the community and society through voluntary activities such as contributions to charitable organizations, environmental protection, and improving the quality of life for those in need.
  • Employee policies: New Toyo (Vietnam) respects and is committed to implementing the terms of the Labor agreement, creating a Green, Clean, and Beautiful working environment to ensure good physical and mental health for everyone.
  • Environmental protection policy: New Toyo (Vietnam) is committed to minimizing negative impacts on the environment through mehtods such as energy conservation, waste reduction, and using recycled materials.
  • Transparency and integrity: New Toyo (Vietnam) is committed to disclosing information related to products, services, and promotional activities.
  • Anti-corruption policy: New Toyo (Vietnam) pledges not to engage in any corrupt practices and will support anti-corruption measures at all levels of the organization.
  • Product safety and quality policy: New Toyo (Vietnam) ensures that our products and services meet safety and quality standards, committing to maintaining ISO quality management and FSSC food safety systems.
  • Sustainable development policy: New Toyo (Vietnam) complies with balancing business profitability and environmental, social, and economic sustainability.
  These policies not only create a positive image of New Toyo (Vietnam) in the eyes of customers, partners, and the community, but also contribute to the long-term success of the organization.